Bryan first came to Japan in 1981 and has lived and worked here for several extended periods since then. He is now based permanently in Shimoda, near Tokyo as Founder and SEO of IZU IO LTD
Having supported some of the world’s largest, most complex and critical I.T. systems has developed in him a unique ability to deal with critical systems issues in high stress situations across many cultures.
Bryan’s specialty is Root Cause Analysis and Reporting of complex systems issues. Developing fixes, workarounds and preventive measure to increase reliability and therefore customer satisfaction. In Japan he has more than 10 years experience with large Telco’s like NTT Docomo, NTT Data, NTT communications; manufacturers like Toyota, Nissan, Honda and Denso and various financial institutions.
Bryan is able to address both the complexity of technical issues in plain language/diagrams while retaining appreciation of the market implications of technology. His absolute commitment to continuous improvement has helped win the trust of his Japanese customers.
He is a very effective cross-border team-builder and manager able to align diverse teams and use their skills to create innovative, customer-focused solutions.